Our Privacy Policy
Storage of Information
All information gathered by us for a particular client is accessible only by:
- Our account representatives for the purpose of consulting the client about their campaigns
- Our system administrators
- The client themselves
Security
If you have questions regarding the security practices employed by us please send them to security@pizzazzemail.com.
Opt In/Out
Our systems and technology manage permission e-mailing lists for our clients. We don't rent, sell or broker e-mail lists. We don't support spamming and don't allow our customers to spam. We monitor the bounce and unsubscribe activity for all our customer's lists in order to detect patterns we believe are counter to a truly permission-oriented system. Our services are designed to be 100% permission-based and our customers all subscribe to that model. We support confirmed opt-in/out features. Messages generated by our systems have valid headers and our customers are encouraged to utilize our opt-out features in all their mailings.
If you believe you've been the victim of unsolicited e-mail originating from our systems, please let us know as soon as possible via e-mail at abuse@pizzazzemail.com so we can remedy the situation.
Tracking Numbers
If you've received email from our systems and noticed a long, complicated-looking code as part of the reply address it's possible you received a message that utilized our automated bounce management feature. It places a unique identifier in the from or reply-to address that helps us identify the intended recipient of the original email. So, if a recipient elects to opt-out by replying to a message, or a message can't be delivered, we can figure out who, specifically, that message came from or relates to - and take the appropriate action. Typically that action will be an immediate opt-out from a list.
We use this same code in several places, including polls and surveys. They are uniquely generated and designed to be non-sequential to prevent abuse. If you'd like more information about our use of these codes and what they contain, drop us a note at privacy@pizzazzemail .com.
Sharing Information
Pizzazz Email does not sell, rent, loan, trade, or lease any personal information whether collected by our tracking technology or received by its clients. Nor do we allow one customer to access the data of another customer. When Pizzazz Email collects personally identifiable information for any of our clients, that information belongs to those respective clients and is subject to their polices on sharing of the end user information.
CAN-SPAM Compliance
Pizzazz Email supports the CAN-SPAM federal legislation and requires all clients to contractually adhere to the provisions of the Act.
Note to Clients
Pizzazz Email will make the best effort to assist its clients in complying with privacy laws and adhering to the highest industry standards on privacy.
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